Job Description

Job Description

Title: RM - Quantitative Researcher

POSITION OVERVIEW

• The CM&T team is seeking an experienced UX Researcher to serve as a subject matter expert and oversee qualitative and quantitative research projects. In this role, you will collaborate with key stakeholders to define project scope, establish robust research plans, run quantitative and qualitative studies, and lead research teams. You will play a vital role in demonstrating the team's impact through data-driven insights and driving expansion into new research areas.

DAY-TO-DAY RESPONSIBILITIES

• Work with stakeholders and FTE leads to define project details and build complete research plans.
• Oversee screeners, moderation guides, and supporting documents so they match research goals and expected outcomes.
• Plan and run qualitative and quantitative research using a range of UX research methods.
• Manage and guide research teams to deliver quality work on time.
• Provide data-driven evidence of the team's impact to build stakeholder confidence and support growth.
• Share clear, actionable insights and recommendations with stakeholders and support expansion into new nodes.

REQUIRED SKILLS

• Qualitative & Quantitative UX Research (8+ years)
• Research Planning & Project Oversight (8+ years)
• Team Management & Leadership (8+ years)

ADDITIONAL DESIRED SKILLS

• Stakeholder Management
• Research Program Scaling
• Human Factors / HCI / Psychology Background
• Market Research Expertise

CANDIDATE PROFILE

• The ideal candidate is a seasoned Quantitative & Qualitative UX Research Leader with over 8 years of experience overseeing end-to-end research programs and managing teams. You bring deep expertise in human factors or HCI, possess strong stakeholder management capabilities, and excel at translating research findings into clear, impactful business strategies.

Job Responsibilities

• Partner with leadership and stakeholders to define project scope and design comprehensive research plans.
• Oversee and refine research screeners, moderation guides, and supporting materials to align with strategic goals.
• Plan and execute end-to-end qualitative and quantitative UX research studies.
• Lead, mentor, and guide research teams to ensure high-quality, timely deliverables.
• Demonstrate team impact through data-driven evidence to build stakeholder confidence and drive program expansion.
• Present clear, actionable research recommendations and insights to executive stakeholders.

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